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Failing to consistently educate all members of your ED staff regarding your Point System

Jul 04, 08

A 3rd common mistake is the inconsistent interpretation of the point system by the staff. Once the point system is developed, it is imperative for all staff members to accurately and consistently interpret not only how the point system is being used, but also how it was intended to be used.

The point system needs to be interpreted and implied in a consistent manner. Therefore, if your billing is being done internally or if an outside vendor is performing your billing, both of those entities regardless of whom it is, needs to interpret your internal guidelines for the point system in a consistent manner.


10 Common Mistakes Index

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