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A list of 10 Common Mistakes Managing Emergency Dept Reimbursement and Cash Flow, and what you can do to fix them
The 9th common mistake that can impact reimbursement can occur when your provider does not know where he/she falls on a National E/M Benchmark Bell Curve.
The 10th common mistake that will often affect revenue is an ongoing lack of education for all of your Providers and Staff. They should each receive focused instruction as a direct result of ongoing and consistent chart reviews.
The 8th common mistake in managing cash flow is due to the lack of chart reviews / audits.
The 7th common mistake occurs as a result of your Fee Tickets / Superbills not being updated on a regular basis.
The 6th common mistake for revenue capture is relying solely on your EMR to capture the appropriate E/M Level.
Are you capturing your time based procedure / service codes?
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The 4th common mistake occurs when your documentation templates are no longer capturing all services appropriately.
A 3rd common mistake is the inconsistent interpretation of the point system by the staff. Once the point system is developed, it is imperative for all staff members to accurately and consistently interpret not only how the point system is being used, but also how it was intended to be used.
The 2nd most common mistake is that the Facility Point System is not regularly evaluated to capture all services. A Point System would be a consistent methodology for assigning an ED Facility Level based on the work performed by the ED staff. An interesting fact is, that to this date, there are no national standards for assignment of hospital Facility Levels.
The #1 Most Common Mistake occurs when your staff believes that the Evaluation and Management [E/M] level billed by the ED Physician must be the same level as that billed by the hospital for the ED Facility.
BDA shares its 20+ years experience of documentation and coding with its clients, which often results in increased revenue, improved compliance, and continued growth.
BDA has provided consulting services in over forty states to providers of all types of multi-specialty practices, including occupational health providers, urgent care clinics, and ambulatory service centers.
BDA shares its 20+ years experience of documentation and coding with its clients, which often results in increased revenue, improved compliance, and continued growth.
BDA provides its services to clients of varying medical specialties located throughout the United States. By comparing your revenue capture performance against the norm in your specialty, it can offer additional tools for improvement.
© 2012 Bill Dunbar and Associates, LLC., all rights reserved. CDC/NCHS. CPT® is a registered trademark of the American Medical Association
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